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Does interaction with fitness staff impact on member progress, and does this have an effect on retention? Melvyn Hillsdon reports
HCM issue 11 2014
Vision Fitness has signed all of its fitness staff to the Register of Exercise Professionals (REPs).
news •
20 Jul 2004
Hundreds of independent operators across the UK are joining the larger operators in full support of the Register of Exercise Professionals.
news •
20 Jan 2004
The London Development Agency (LDA) has promised the Register of Exercise Professionals (REPs) a grant of £160,000 to produce an 18-month training programme for exercise professionals working in hotels in Greater London.
news •
01 Mar 2005
The Register of Exercise Professionals (REPs) is facilitating a programme of training funded by the London Development Agency (LDA) – the Mayor’s agency for business and jobs – aimed at up-skilling instructors working within London hotel-based health clubs.
news •
26 Jun 2006
What forms of communication do your members value? In the second part of his TRP 10,000 series, Dr Melvyn Hillsdon looks at the art of communication
HCM issue 5 2014
What do your members experience in your club, and how does this impact retention? Dr Melvyn Hillsdon reports
HCM Handbook 2015
Which elements of the member journey are most linked to retention levels? Dr Melvyn Hillsdon outlines the findings of the TRP 10,000 report
HCM issue 9 2014
Forty-three Aquaterra Leisure fitness staff were presented with certificates at prizegiving ceremonies in recognition of successfully passing Level 3 qualifications in personal training and exercise on referral.
news •
07 Sep 2010
The Gym Group is seeking staff from the hospitality sector to help fuel its expansion as
the gym chain looks to inject extra dynamism and personality on the gym floor.
news •
02 Feb 2016
With more than 400 clubs already signed up, fitness staff across the country are
preparing for the start of voting for the second annual Members Choice Health
sponsored by Centrum Performance.
news •
19 Jan 2012
Different types of interaction with members affect retention in different ways
HCM issue 7 2016
Future Fit Training has teamed up with Greenwich Leisure Limited (GLL) in a three-year
deal to
become operator's exclusive health and fitness staff training partner.
news •
22 Dec 2016
Targeting older members and focusing on social interaction are among Dr Melvyn Hillsdon’s top five tips for boosting retention in 2015
HCM issue 1 2015
A number of activity programmes are planned to keep children and young people fit this summer at the Tiptree and Highwoods Community Sports Centres.
news •
05 Jul 2005
Management company Everyone Active has trained up its entire fitness staff in
order to be better equipped to offer physical activity sessions to children.
news •
10 Nov 2011
North Ayrshire Leisure in Scotland has launched a mobile health and fitness unit this month to promote participation in regular physical activity in the local area.
news •
23 Feb 2006
London based gym chain Soho Gyms has signed its entire fitness staff to the Register of Exercise Professionals (REPs).
news •
22 Nov 2004
YMCA Fitness Industry Training (YMCAfit) has been awarded almost £0.5m to launch a new scheme aimed at Black Minority Ethnic (BME) women.
news •
27 Jul 2006
Esporta has achieved 100 per cent registration of all fitness staff.
news •
13 Apr 2004
Tom Walker looks at key employers in the health and
fitness recruitment market
HCM Handbook 2019
A huge majority – 87 per cent – of fitness professionals working in the physical activity
industry think new recruits are entering the sector with "unrealistic expectations".
news •
17 May 2018
Serco Leisure's fitness staff will be offered a new training initiative focusing on the use of digital
technology.
news •
30 Nov 2018
Alfonso Jimenez, chair of European Health and Fitness Association's (EHFA)
Standard's Council, has called for more emphasis to be put on psychology in the
training of exercise professionals.
news •
23 Jan 2012
Stuart Broster has been appointed chief operating officer at LA Fitness.
news •
24 Jan 2006
Serco Leisure, which operates more than 60 facilities across the UK, has become an
employer partner of the Chartered Institute for the Management of Sport and Physical
Activity (CIMSPA).
news •
21 Jun 2017
Chris Easton, assistant director of the Inclusive Fitness Initiative (IFI), has warned health club and leisure centre managers that making their sites inclusive for disabled people means much more than just improving access to meet the requirements of the Disability Discrimination Act (DDA).
news •
14 Oct 2004
Fitness First will is launching a capital investment of £20m in 2013 in an
attempt to return the brand to UK market leader.
news •
16 Apr 2013
UK health club operators may leave themselves vulnerable to potential employment
tribunals if they fail to grasp the changing rules on how to calculate holiday pay for their
staff.
news •
01 Apr 2016
Two heart attacks and a subsequent heart bypass operation acted as a catalyst for 68-year-old bookseller David Corran to radically change his life.
news •
19 Sep 2006
Latest News
The JD Gyms Group has completed a deal to acquire Simply Gym from Bay Leisure. ...
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Women’s health specialist, The Well HQ, has secured 'sweat equity' backing from Priya Oberoi, founder ...
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Peloton has secured a critical US$1bn five-year loan to shore up its finances. The loan ...
Latest News
Leisure Media has added another heavyweight to its line-up of CEOs for its inaugural HCM ...
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Empowered Brands has signed a deal with European staffless gym chain, Fit+, to be the ...
Latest News
Speaking to HCM for its 2024-2025 Handbook, which will be out next month, PureGym managing ...
Latest News
Leisure, lifestyle, wellness and entertainment growth investor, Imbiba, has invested in boutique gym brand, 1Rebel's ...
Latest News
Urban Gym Group will launch PILAT3S at ClubSportive in Amsterdam next month, to create a ...
HCM promotional features
Sponsored
Coaching workshops from Keith Smith and
Adam Daniel have been designed to empower
your team and transform your service
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based
supplier BLK BOX is transforming the gym floor
HCM promotional features
Sponsored
Epassi, a provider of workplace wellness benefits, is creating a fitter
and more productive workforce, one membership at a time
HCM promotional features
Sponsored
Francesca Cooper-Boden says
health assessment services can
boost health club retention
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride
data to life to engage and delight members
HCM magazine
Pilates is having a
moment. Steph Eaves
asks suppliers how
they’re responding
to the demand
HCM magazine
Speaking on the LIFTS podcast recently, Xponential Fitness CEO Anthony Geisler said participation in studio cycling is down globally. Kath Hudson decided to investigate
HCM magazine
What needs to happen to integrate physical activity with
healthcare? Leaders in the sector share their thoughts
HCM magazine
HCM People
Jen Holland
CEO: Edinburgh Leisure“Edinburgh Council will have a £143m budget shortfall by 2028/29 and so must find ways to become more efficient”
HCM magazine
When a hefty round of investment
coincided with the pandemic, the
CEO of Midtown Athletic Clubs
feared the company – founded by
his grandfather – would go down
on his watch. He talks to Kath
Hudson about the pressure to
keep the business afloat
Current vacancies
Civic Partnership Manager Everyone Active
£35,000 - £40,000 + benefits
Bristol, United Kingdom
Fitness Instructor University of Brighton
£23,144 to £25,138pa
Brighton, East Sussex, United Kingdom
Read the latest issue
Featured supplier news
Complaints about group exercise have become a thing of the past for the Reynolds Group
thanks to its partnership with CoverMe, a digital platform that simplifies group exercise
and PT management for clubs and instructors.
Featured supplier news
Join us at Elevate from 12-13 June in London for a special one-off live recording of The Game
Changers Podcast with Sue Anstiss, CEO of Fearless Women.
Company profiles
Sibec EMEA is the Fitness Industry’s premier one-to-one event will be hosted at Fairmont Monte ...
Company profiles
Technogym offers a complete ecosystem of connected smart equipment, digital services, on-demand training experiences and ...
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